NGS Shop

The NGS online shop is a combined portal for buying/renewing membership and for purchasing items from the NGS Shop.

To see the latest NGS Shop News

For more information on Membership on this website.

To track recent shop orders

The NGS website has more information on the kits and models members are able to purchase from the shop.

A beginners guide to using the NGS online store

To go directly to the NGS online store, to:

become a member, renew your membership or purchase a product.

DEPARTURES
DateOutgoing order status
16 Oct 10 orders in hand
11 Oct 10 orders posted
07 Oct15 orders posted
04-Oct13 orders posted
01-Oct11 orders posted
29-Sep20 orders posted
27-Sep19 orders posted
23-Sep 8 orders posted
For the details of NGS shop orders processed in the last two weeks, see Status of recent shop orders

Shop News Latest

Click/Tap on a link below for more information

04-Oct-2021 – Kit 72 Iron ore tipplers back in stock

01-Oct-2021 – Kit 12a Bolsters back in stock

27-Sep-2021 – Kit 9b Distillers back in stock

24-Sep-2021 – Snowplough and Stove update

24-Sep-2021 – Expected stock

23-Sep-2021 – Bogies and Tipplers back in stock

20-Sep-2021 – Next train arriving

20-Sep-2021 – Kits 49 & 50a back in stock

20-Sep-2021 – Delays in Shop order dispatch

15-Sep-2021 – Coming down the line
06-Sep-2021 – TINGS stock dispatched
03-Sep-2021 – Hunslet sales for members who did not pre-order
25-Aug-2021 – Kits 35a, 72 & 77c back in stock
11-Aug-2021 – Wheels back in stock
04-Aug-2021 – Kit 72 (five-pack) back in stock
02-Aug-2021 – Kits 28, 39 and 50b back in stock
16-Jul-2021 – New NGS transfer sheet for kit 21 available.
09-Jul-2021: Kit 38 BR Borail back in stock
28-Jun-2021 – Kits 14, 70 and 74 back in stock, plus decals, bogies and fire-irons
13-Jun-2021: Coming down the line
09-Jun-2021 – Kit 23. RCH/LMS 12t Open Wagon (NGSK0230) back in stock
06-Jun-2021 – Kits 3, 6 and 18 back in stock
15-May-2021 – Kits 6, 49 and 75 back in stock
13-May-2021 – Kits 12d, 15 and 77a back in stock
29-Apr-2021 – Kit 11 Seacows return and the BV206 arrives.

Please see the Shop News page for more details.

 ARRIVALS Items back in stock
DateReferenceDescription
04-OctNGSK0720Kit 72. PTA/JTA/JUA Iron Ore Tippler (5-pack)
01-OctNGSK0120Kit 12a. BR BDA Bogie Bolster D
27-SepNGSM0091Kit 9b. BR Polybulk Distillers Hopper
24-SepNGSM0175NGS Journal Folder (12 issues)
23 SepNGSK0720Kit 72 Iron Ore Tippler (5-pack)
23 SepNGSB00045ft 6in Plateback Bogies
20 SepNGSK0490Kit 49. WD Warflat
20 SepNGSK0500Kit 50a. WD Warwell

About the NGS Shop

The NGS Shop is run by the Shop Manager – a member of the society acting as a volunteer. The Shop Manger is also a member of the NGS Management Committee.

The NGS Shop does not keep “shop” hours or have a dedicated NGS Phone number.

The Shop Manager can be contacted by email at shop@ngaugesociety.com or by post at the following address:

NGS Shop Manager, 5 Sarazen Green, Livingston, EH54 8SZ

The NGS Shop stocks a wide range of NGS own products – see the Products page for further information.

Orders can be placed with the NGS Shop by using the joint Membership/Shop online store at https://www.ngsjoin.com/ or by post to the above address.

The online store can accept payment by debit/credit card or by PayPal account.

Mail orders can be paid by debit/credit card or by cheque (made payable to N Gauge Society).

Only fully paid-up NGS members may make purchases from the NGS Shop.

Members are requested to allow 21 days for delivery (although 7 days is typical in UK/Europe).

Members can track the progress of their orders on the NGS Shop Order Status page.

NGS Shop FAQ.

Below are some commonly asked questions about the NGS Shop.

When will I receive my order?

Under normal circumstances you should receive your ordered items within one week for deliveries to the UK. Orders posted to most European countries are the same, but further afield are longer and depend on the destination country. Circumstances are not normal when – there are bank/public holidays; the Shop Manager is away or when then are high levels of ordering underway – such as with the release of a new product.

My order is overdue – where is it?

There are a number of reasons why your order can be delayed:

  • Your membership as expired (expect a prompt from the Membership Secretary).
  • You didn’t add P&P (expect a prompt from the Membership Secretary).
  • The shop is particularly busy (look out for notices on the NGS website)
  • The Shop Manager is away (never more than 2 weeks)
  • Your order contains a large number (10 or more) of the same item, then it may be processed differently and so be delayed.
  • Your order contains both membership subscription and product purchases, then it may be delayed as it has to go through two separate processes.

Check to make sure your membership is current and that you paid the appropriate P&P. Check the recent order status page on the NGS website for any information. Otherwise, if the order is over 21 days delayed, then contact the Shop Manager to make enquiries. Note that the vast majority of orders are tracked through Royal Mail these days and members who supply an email address will normally receive a tracking number when the order is posted.

I forgot to add P&P to my order – what can I do?

The simplest and quickest solution is to use the NGS online shop to create a “Sundry Order” to the value of the P&P charge appropriate to your order. Please add a comment in the ‘Additional Information’ box to say what the sundry payment is for, for example “To pay P&P for order number xxxxx”. If you are unable to use the internet for payment, then please send a cheque or payment card details to the Shop Manager.

How can I get help on using the NGS online shop?

The NGS online shop can be daunting for the first-time user. There is however a beginner’s guide available by clicking here.

If that doesn’t help, please contact the Shop Manager or just post you order instead.

Can I phone-in an order?

It is possible to phone in an order, but this is generally discouraged.

The Shop Manager is a voluntary role and so is not available at all times to take member’s calls. The Shop Manager’s phone is a personal one – not a Society phone and so is used for other calls and outgoing calls are paid for by the Shop Manager. If the Shop Manager is ‘out and about’ it may not be possible to record details of the order. However where a member has accessibility issues with other ordering channels, it is possible to arrange for orders to be taken over the phone.

Can I email an order?

It is possible to email an order to the NGS shop, but members are warned that emails are inherently insecure and that under no circumstances should payment card details be included within the text of an email.

Where do I post mail orders to?

Since May 2017, the NGS Shop address has been 5 Sarazen Green, Livingston, West Lothian, EH54 8SZ. Please take care if using old order forms which may contain previous shop manager addresses.